Guarantee

Baby Lock Guarantee Policy

Baby Lock UK believes every customer is entitled to a strong manufacturer's guarantee and quality service. That's why we sell our advanced technology overlock machines only through Authorized Baby Lock dealers. Authorized Baby Lock dealers offer a high standard of customer service. They provide follow-up tuition, advice, accessory items, service, and other services necessitated by a specialty product. These dealers have been chosen for their dedication to supplying their customers with superior products and customer service in their respective areas.

Our guarantee only exists when a Baby Lock is purchased from an Authorized Baby Lock dealer. In order to be fair to the many Authorized Baby Lock Retailers that provide superior service to customers, we cannot extend our guarantee to consumers who obtain our products from non-authorized sources via the Internet or mail order. We urge you to consider the following before you purchase.

	Where will you go if you need tuition?
	Who handles warranty claims?
	Where will you obtain accessories, advice etc?
	Where will you take your machine for servicing?
	Be sure to confirm that you are buying from an Authorized Baby Lock dealer in your area. This will ensure your product is covered by our guarantee and will save you significant inconvenience and expense in the event that you require any repairs covered under Baby Lock's guarantee.

To find your local dealer for our specialist overlock machines Click Here